Scott Crofton

Avon, CT – 06001

scottcro123@gmail.com

Experienced Wireless Technician

Received high accolades for quality workmanship and for achieving objectives without encountering outages

 

Troubleshooting & Wireless Testing ∎  Project Management ∎ Passive Intermodulation & Radio Frequency Testing

Quality focused, results and goal-oriented professional with 2+ years of progressive experience in wire-line/wireless equipment installation and basic testing methods and procedures including RF environments.

Ä       Acknowledged for capacity to manage challenging issues, analyze viable alternatives, and provide innovative services & solutions that reside well within clients' financial and timeline requirements

Ä       Ensures alignment with customer installation quality requirements and practices safe work habits

Ä       Intuitive and analytical, assessing complex enterprise issues and developing strategies for quick resolution while providing leadership and knowledge transfer to staff, verifying all work is performed in a safe and effective manner

 

♦          Project Execution & Consulting	♦          Traffic Monitoring	♦          Troubleshooting/Technical Support
♦          RF & PIM Technician / Tester	♦          Wireless Equipment Installation	♦          Multitasking & Time Management
♦          Cross Functional Team Collaboration	♦          Customer Service Excellence/CRM	♦          Installation/Testing/Turn Up
♦          Crisis Management/Critical Requests	♦          Technical Integration/Upgrades	♦          Ticket Alarm / Resolution

 

RF Drive Tester – Connecticut Region

Lightbridge Communications Corporation

May 2015 - Present

♦          Collect 3G/4G/LTE data using Accuver XCAL-MO and preform post-processing with Nemo Windcatcher

♦          Navigate drive routes using Delorme Street Atlas

♦          Configure XCAL-MO and phones to add new tests or change settings as needed

♦          Generate and submit daily report to RF engineers and supervisor containing KPI's from drive route

 

Lead RF Functionality Tester

Insight Global  -  Parispanny, NJ

June 2014 – December 2014

♦          Provide technical support in implementing, maintaining, and troubleshooting existing and new equipment to be installed on-site. Readily operates testing equipment for T-Mobile antennas and ensures reliability by monitoring and controlling systems. Perform RF analysis and performance of RF systems and devices including testing radios, RETs, and fiber connections

♦          Manage functionality testing of Ericsson's AIR antenna and involved in preparing installation reports, troubleshooting documentation & turn up documentation; create custom testing procedure using DUL & Ericsson Smart Laptop software

♦          Monitor (2) testers, maintain antenna results database, and proficient in Fedora Linux to run scripts for antenna testing

♦          Assist with packet tracing using programs QXDM and Wireshark

 

Independent Web Designer

2012 – Present

♦          Integrated web technology with existing data processing systems to support e-commerce services and mass marketing promotions; utilized rapid prototyping techniques to guide initial conceptualization

♦          Established routines to accurately track Web service usage and customer satisfaction; determined & translated customer expectations into specifications for development teams in order to clarify project deliverables, define schedule & assign tasks

 

Tower Technician

Costrotta Construction Management, Inc.

September 2013 – November 2013

♦          Performed maintenance, repair, and installation at sites for LTE upgrades for T-Mobile

♦          Worked at heights ranging from 100 to 300 feet above the ground and managed to get antenna downtilts and azimuths

♦          Assisted with sweeps using Anritsu site master, color coding connections, dressing fibers and cables, and assisted with the integration of new LTE components

 

Lead PIM Technician	Insight Global  -  Fontana, CA	May 2013 – August 2013
PIM Technician/Warehouse Coordinator	Eastern Communications, Inc.	July 2012 – March 2013

♦          Reported to supervisor and followed detailed MOP and practices to perform maintenance on equipment

♦          Oversaw and managed testing of over 3000 antennas while using CCI PiMPro 1921 and Kaelus iQA1921 to test antennas and fix problems; managed warehouse coordination and administrative duties

♦          Recorded antenna serial numbers and results, managed technical reporting

 

 

Bristol Technical Education Center - Bristol, CT (August 2010 – June 2011)

Certificate in HVAC/R | Student of the Month at Bristol Tech (December 2011) | Honor roll for academic achievement each trimester

 

Technical Expertise: Microsoft Office Suite (PowerPoint, Word, Excel), Linux, Web Application Development, Adobe Photoshop, CSS, HTML 5, SQL, MAC, Windows, Broad understanding of Wireless Technology